Customer Services
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Recent activity by Customer Services-
Fridge Freezers
Please note that we are unable to deal with requests relating to Daewoo fridges and fridge freezers, as these are manufactured by another affiliate under the Daewoo Brand. Please contact the retail...
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FLR00003 Instruction Manual
https://www.daewooelectricals.com/downloads/1614794240FLR00003_Tornado_Essential_600W_Corded_2_in_1_Vacuum_Cleaner_IM_Daewoo_12-10-2020.pdf
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COL1062 Instruction Manual
https://www.daewooelectricals.com/downloads/1603466476COL1062_9_Inch_desk_fan_IM_Daewoo.pdf
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What are your warranty terms?
As part of our commitment to quality, we offer a total warranty of up to 3 years, made up of a 1-year standard guarantee plus an additional 2-year extended warranty, subject to registration. 1-year...
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How can I contact customer services?
You can contact customer services via the below methods Contact Form via the link here Email via help@daewooelectricals.com Live Chat with us via the icon in the bottom left of this page. Ple...
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I have received a faulty or damaged product
We’re sorry to hear that your product has arrived faulty or damaged. Please get in touch with our customer service team and one of our advisers will put things right for you.
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How can I cancel my order?
If you would like to cancel your order, please contact us as soon as possible on help@daewooelectricals.com. Please note we can’t cancel orders once the item has been dispatched (usually 1 day befo...
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What is the cut off for delivery?
Our delivery cut off time is 12pm (Monday - Friday). Orders placed before this time are usually despatched the same or next working day.
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Do you deliver outside of the UK?
Unfortunately, we do not deliver outside of the UK at this time.
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Who will my order be delivered by?
Our items are delivered by third party couriers Evri, Yodel, DPD or Royal Mail.