I have received a faulty or damaged product 03 September 2020 15:26 Updated We’re sorry to hear that your product has arrived faulty or damaged. Please get in touch with our customer service team and one of our advisers will put things right for you. Related articles How can I contact customer services? What are your warranty terms? How can I activate my warranty? I need a spare part I need more information on a product Comments 0 comments Please sign in to leave a comment.